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Stakeholders
Their expectations
Our responses
Suppliers of goods and services:
developers, contractors, service providers,
facility managers, real estate agents,
lawyers, consultants.
•
Collaboration opportunities.
•
Respect of purchase orders and contracts
agreed: prices of products and services,
payment terms, etc.
•
A healthy and balanced commercial
relationship.
•
Respect for suppliers’ staff.
•
Clear specifications and tender rules.
•
Acceptance of products and services
delivered in the presence of both parties.
•
Payment of agreed prices within agreed
timeframes.
•
Openness to dialogue in the event of a
dispute.
•
A Code of Conduct including relations with
suppliers.
Supervisory authorities:
the Financial Services and Markets
Authority (FSMA) and the National Bank, the
auditors.
•
Compliance with applicable laws and
regulations on financial markets.
•
Transparency regarding operations carried
out and supply of sufficient documentation
regarding these operations.
•
Financial publications and press releases
corresponding to the requirements of the
supervisory authorities.
•
Timely transmission of information
regarding operations carried out, to allow
the supervisory authority sufficient time
for its analysis.
The public authorities:
various public services and administrations
from communal to regional and federal level.
•
Compliance with applicable laws and
regulations, in particular with respect to
town-planning and environment.
•
Open dialogue via professional
associations.
•
Payment of taxes.
•
Respect for the urban planning of public
spaces.
•
Compliance with administrative
procedures, laws and regulations.
•
Completion of the works requested in the
various permits.
•
Cooperation with the public authorities.
Media and financial analysts
•
Dissemination of reliable, accurate and
timely information.
•
Annual reports, press releases and other
publications.
•
Participation in interviews, round tables,
debates, roadshows.
•
Press conferences.
Civil society and local communities:
local residents, community groups, etc.
•
Response to the real estate needs of
society.
•
Contribution to the wellbeing of the
community.
•
Improvement of the city quality and
harmony.
•
Investment in segments representing
a demand and responding to a social
challenge (e.g. healthcare real estate,
public-private partnerships).
•
Respect for neighbours when carrying
out building renovations and new
developments.
•
Socially-responsible initiatives supported
by Cofinimmo employees (mobility week,
waste reduction week, Operation Thermos
to help the homeless, etc.).
MANAGEMENT REPORT /
Sustainable development
78